Returns & Exchanges
At Webtoon Shop, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your account and navigate to your order history to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original condition.
Print and Attach Label
Download and print the prepaid shipping label provided in your confirmation email and affix it to the outside of your parcel.
Drop Off and Track
Hand over your package to the designated carrier and keep your tracking number handy to monitor the status of your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing